CRM

monday CRM

A visual and highly customizable CRM connected to the monday.com work-management ecosystem.

Quick decision

Best for
Businesses combining CRM with broader work-management processes
Price
Basic: $12/seat/month billed annually.
Main trade-off
Highly customized setups can become more complex over time.
Company:
monday.com
Category:
CRM

Key signals

Pricing model
Subscription
Free plan
No free plan listed
Starting price
Starting at $12 per user/month
Business sizes
Small Business, Mid Market
  • Visual pipelines
  • No-code automations
  • Dashboards
  • Communication logging

Why choose it / Think twice if

Why choose it

  • Visual flexibility supports teams with varied CRM workflows.
  • Strong customization across CRM and broader work-management processes.
  • Useful for teams that want CRM and work management connected.

Think twice if

  • Flexible setup requires teams to define their process structure clearly.
  • The three-user starting point matters for very small teams.
  • Highly customized setups can become more complex over time.

Use cases and fit

Primary use cases

  • Visual sales pipelines
  • Custom CRM workflows
  • CRM and work-management coordination

Ideal for

  • Teams that value visual CRM workflows
  • Businesses combining CRM with broader work-management processes
  • Teams willing to define and customize their own workflow structure

May not suit

  • Very small teams affected by the three-user starting point
  • Buyers wanting a fixed, opinionated CRM workflow
  • Teams that do not want to manage workflow customization over time

Pricing snapshot

Basic: $12/seat/month billed annually.

  • Plans start from 3 users.
  • monday CRM does not use a permanent full-CRM free-plan claim here; a 14-day trial is available.
  • Starting at $12 per user/month

Decision summary

Is this the right fit?

Strong fit ifvisual flexibility supports teams with varied CRM workflows

Main trade-offFlexible setup requires teams to define their process structure clearly.

Consider Pipedrive instead ifa focused pipeline-first sales operating model centered on deals, activities, and follow-ups matters more than broader CRM configurability, custom workflows, fields, automation, and dashboards.

Continue with monday CRMView Pipedrive

New to CRM?

Learn how to track sales leads and follow-ups

Continue when you are ready

Review the provider's current offer when you are ready to act. Verify time-sensitive pricing and terms before purchase.

Visit monday CRM's official website

Editorial trust

Last verified: Aug 17, 2026Pricing and features can change. Verify current details on the official site.How SaaSvan evaluates software